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Privacy Policy

Last updated: November 17, 2025


This Privacy Policy explains how Garbanzo Group LLC, a Florida limited liability company (“Garbanzo,” “we,” “us,” or “our”), collects, uses, and shares information when you visit garbanzo.tv (the “Site”) or otherwise interact with us (for example, by filling out a form, booking a call, or emailing us). By using the Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Site.


1. Information We Collect

We collect information in three main ways:

1.1 Information you provide to us

You may give us information directly when you:

  • Fill out a contact or project inquiry form

  • Book an intro call or meeting through an online calendar or booking tool

  • Subscribe to any updates or emails (if available)

  • Respond to questionnaires, quizzes, or surveys

  • Email, message, or call us directly

This can include:

  • Name

  • Business name, role, and industry

  • Email address and phone number

  • Project details (budget ranges, timelines, goals, descriptions, and references)

  • Files or links you upload or share (briefs, decks, style frames, etc.)

  • Any other information you choose to provide in free-text fields

Do not submit highly confidential or sensitive information (for example: trade secrets, health information, or extremely sensitive internal data) through open website forms unless we have a separate written agreement (such as an NDA or services contract) that covers it.

1.2 Information we collect automatically

When you visit the Site, we may automatically collect:

  • Device and usage data – IP address, browser type, operating system, device identifiers, pages viewed, referring/exit pages, date/time stamps, and approximate location based on IP (city/region, not precise GPS).

  • Analytics data – information about how you interact with the Site, such as which pages you visit, how long you stay, what links you click, and how you arrived at the Site.

We typically collect this via cookies, pixels, tags, scripts, and similar technologies (see Section 3).

1.3 Information from third parties

We may receive information about you from:

  • Customer relationship management (CRM) and sales engagement tools

  • Form and booking providers (for example, when you book a call or submit a form that syncs into our CRM or calendar)

  • Analytics and advertising platforms

  • Business data and enrichment services that help us better understand which companies are visiting or engaging with us

  • Publicly available sources (e.g., business websites, LinkedIn, or similar) where permitted by law

We use this mainly to understand who is engaging with us, keep our CRM current, and decide whether there is potential for a business relationship.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Operating and maintaining the Site – including troubleshooting, analytics, and improving performance, content, and usability.

  • Responding to you – answering inquiries, following up on forms, and communicating about potential or ongoing projects.

  • Qualifying and managing leads – assessing fit, tracking conversations, organizing opportunities, and maintaining our internal CRM and sales pipeline.

  • Scheduling and managing meetings – using online booking tools and calendar integrations.

  • Sending communications – such as follow-ups, project-related messages, and, where permitted, marketing or educational content.

  • Improving our marketing and outreach – understanding which campaigns, channels, or messages are performing.

  • Protecting our rights and preventing abuse – detecting or preventing fraud, spam, and misuse of our systems.

  • Complying with legal obligations – responding to lawful requests and enforcing our Terms and Conditions.

We do not sell your personal information to data brokers.

3. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Keep the Site functioning properly

  • Remember certain preferences (where applicable)

  • Analyze traffic and usage patterns

  • Support marketing and retargeting efforts, where applicable

These technologies may be implemented directly on the Site or via service providers (for example, web analytics, performance monitoring, advertising platforms, and CRM/marketing tools).

3.1 Your choices for cookies and tracking

You can control or limit cookies and tracking technologies in several ways:

  • Configure your browser to block or delete cookies.

  • Use browser tools or extensions to control tracking.

  • If we present a cookie banner or preference center, use it to adjust your settings.

If you block certain cookies, some features of the Site may not work properly.

4. Legal Bases (EEA/UK Visitors)

If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal information based on one or more of the following legal bases:

  • Contract – to take steps at your request before entering into a contract or to perform a contract with you or your company.

  • Legitimate interests – to operate our Site and business, improve our services, prevent abuse, and grow our client base in a way that is proportionate and respects your rights.

  • Consent – where required by law (for example, for certain cookies or marketing emails). You can withdraw consent at any time, but this will not affect processing that has already occurred.

  • Legal obligation – to comply with applicable laws and regulations.

5. How We Share Information

We may share your information with:

  • Service providers / processors that help us run our Site and business, including:
    Website hosting and infrastructure providers
    Analytics and performance tools
    Advertising and retargeting platforms
    CRM and sales engagement tools
    Form and survey providers
    Online booking and calendar tools
    Email and marketing automation platforms

  • Professional advisors – such as lawyers, accountants, or auditors, when reasonably necessary.

  • Successors or acquirers – if we sell, merge, or reorganize part or all of Garbanzo, your information may be transferred as part of that transaction.

  • Government authorities or other third parties – when we believe disclosure is necessary to comply with law, respond to legal requests, or protect our rights, users, or the public.

We expect our service providers to handle personal information in line with appropriate contractual safeguards and only use it for the purposes we specify.

We do not sell your personal information for money. If we ever change that, we will update this Policy and provide any notices or options required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Policy

  • Maintain records and backups for business continuity

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes and enforce our agreements

Retention periods vary depending on the nature of the data and the context of the interaction. When information is no longer needed, we will delete it or anonymize it where feasible.

7. Data Security

We use reasonable technical and organizational measures to help protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us using the details in Section 12.

8. International Transfers

We are based in the United States, and the Site is operated from the United States. If you access the Site from outside the U.S., your information may be transferred to, stored in, and processed in the United States or other countries that may have different data protection laws than your home country.

Where required, we will rely on appropriate safeguards (such as standard contractual clauses) for international transfers.

9. Your Choices and Rights

9.1 Marketing communications

If you receive marketing or promotional emails from us, you can opt out at any time by:

  • Clicking the “unsubscribe” link in the email, or

  • Contacting us via the details in Section 12.

We may still send you non-marketing messages, such as service or account-related emails.

9.2 Rights depending on where you live

Depending on your location, you may have certain rights over your personal information, which can include:

  • Access to the personal information we hold about you

  • Correction of inaccurate or incomplete information

  • Deletion of your personal information

  • Restriction or objection to certain processing

  • Portability of certain data

  • Withdrawal of consent, where processing is based on consent

To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before responding. Some rights may be limited or not apply in certain circumstances, depending on applicable law.

Residents of certain jurisdictions (for example, the EEA, UK, or specific U.S. states) may have additional or more specific rights. If you are in one of these regions, mention that in your request so we can handle it appropriately.

10. Children’s Privacy

The Site is intended for business and professional use and is not directed to children.

We do not knowingly collect personal information from children under 13 (or a higher age where required by local law). If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top.

If we make material changes, we may also provide additional notice (for example, by posting a prominent notice on the Site). Your continued use of the Site after any changes means you accept the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Garbanzo Group LLC
Florida, USA
Email: hello@garbanzo.tv

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